Write a Personal Donor Birthday Card in 7 Seconds

INTRODUCTION

Have you ever wanted to send a truly personal and handwritten birthday card to all of your donors, but found it to be too time-consuming and impractical? Well, imagine being able to accomplish this task in just 7 seconds using a nonprofit CRM! The Nonprofit Finance Fund’s State of the Nonprofit Sector survey found that in 2020, 52% of nonprofits reported an increase in demand for their services, while only 22% reported an increase in funding. This indicates that many nonprofits are being asked to do more with less. To counter the urgent need for funding, stewardship must be practiced regularly. Sending personalized birthday cards is a simple but meaningful way to express gratitude and build loyalty among your donor base.

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WHY YOU SHOULD SEND BIRTHDAY CARDS TO DONORS

One of the most important assets you have is your donor base. These individuals have chosen to support your cause and help you achieve your mission, and it’s essential that you show them how much you value their contribution. One way to do this is by sending personalized birthday cards to your donors.

When you take the time to acknowledge your donors on their birthday, it demonstrates that you care about them as valued members of your community and not just as a source of funding. This personal touch can help to strengthen your relationship with your donors and can lead to increased engagement and support in the future.

Sending birthday cards also provides an opportunity to thank your donors for their past support and remind them of the impact their donations have had. By sharing specific examples of how their contributions have made a difference, you can help to reinforce their commitment to your cause and inspire them to continue giving. In addition to building stronger relationships with your donors, a birthday card can also help to differentiate your nonprofit from others.

Sending personalized birthday cards is a cost-effective way to acknowledge and celebrate your donors without requiring a large investment of time or resources. By using a nonprofit CRM, you can easily automate this process to ensure that every donor receives a birthday card on time. This makes it easy to scale this approach and ensure that every donor receives the same level of personalized attention. So why not start sending personalized birthday cards today and see the impact it can have on your donor retention and overall satisfaction?

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HOW TO WRITE A BIRTHDAY CARD IN 7 SECONDS

Creating personalized birthday cards for donors can be a daunting task, especially if you have a large donor base. Postalgia specializes in taking these large and time consuming tasks, so you can put your focus and resources into vital nonprofit work such as, fundraising and services the community.

This is where donor segmentation comes in handy. With the help of a nonprofit CRM system, the process can be streamlined and made more efficient. By setting up a template for the message and using the CRM to export donor data, it’s possible to create and send personalized cards at scale with minimal time and effort.

Each field in a personalized birthday card can correspond to a field in your CRM or database. This means that you can use the data you have on the donor to create deeply personal and meaningful messages. For example, you can include their name, donation history, or specific program they have supported in the past. By using this information, you can craft a message that speaks directly to the donor and highlights the impact they have had on your organization.

In addition to the personalized fields, you can also randomize the lines in the generic parts of the birthday greeting. This allows you to add an extra layer of personalization by tailoring the message to the individual donor’s interests, preferences, or relationship with the organization. This can make the message feel even more special and can help to build a stronger connection between the donor and your organization.

By using a column in your data that indicates the donor’s birthday, you can set your card to be mailed a certain number of days before that day. This ensures that the donor receives the card in a timely manner and can enjoy the warm, fuzzy feelings that come with being appreciated on their special day. This level of personalization and attention to detail can make a big difference in how your donors perceive your organization.

While there is some upfront work involved in setting up the template and integrating your CRM with the mailing process, the actual process of exporting data and creating the cards takes only about 7 seconds. This means that you can achieve a high level of personalization and impact with minimal time and effort. By taking advantage of the power of a nonprofit CRM system, you can make sure that each of your donors feels appreciated and valued, which can lead to increased engagement, loyalty, and support over time.


EXAMPLE BIRTHDAY CARD MESSAGE

Dear Samantha,

Congratulations on turning 58 years young! 

I wanted to wish you a happy birthday on behalf of myself, Sandra, and all of us at The Riverdale Hospital Foundation! 

I hope this birthday is extra meaningful for you with the knowledge that you’ve had such a huge impact on our neonatal care program. 

Hoping to see you at our hoops for heart fundraiser in June! 

Sincerely,

Jerry

P.S. Please give my best to Craig and Emily!

 

TEMPLATE FOR BIRTHDAY CARD MESSAGE

 

Dear [First Name],

Congratulations on turning [Upcoming Age] years young!

I wanted to wish you a happy birthday on behalf of myself, [Relationship Manager Two], and all of us at The Riverdale Hospital Foundation!

I hope this birthday is extra meaningful for you with the knowledge that you’ve had such a huge impact on our [Project name].

Hoping to see you at our [next event] in [event month]!

Sincerely,

[Relationship Manager One]

P.S. Please give my best to [Spouse and Children Names]!


WRAP IT UP!

 

Sending personalized birthday cards to your donors is a simple yet effective way to show your appreciation and build stronger relationships. With the help of a nonprofit CRM system, this process can be streamlined and made more efficient, taking only 7 seconds to create and send each card. By using donor data to craft deeply personal messages and highlighting the impact of their contributions, you can inspire your donors to continue supporting your cause.

This cost-effective approach can differentiate your nonprofit from others, leading to increased donor retention and overall satisfaction. So why not start implementing this approach today and reap the benefits of stronger donor relationships?

 

 

Want to level up your direct mail? Contact us.

5 Reasons Why Handwritten Notes Are Powerful

INTRODUCTION

Technology has become ubiquitous in our daily lives, with people sending hundreds of instant messages and corporate emails per day. PostGrid wrote an article titled “Direct Mail Statistics You Need to Know” and stated that, direct mail is a marketing channel that many marketers were hesitant to invest in, as they believed it would not yield the desired response rate. However, according to a study published in DMA Response Rate 2018, household mail had a significantly higher response rate at 9% compared to email, paid search, and social media, which were only at 1%. Digital communication is often devalued and quickly forgotten due to the overwhelming amount of messages that constantly flood our inboxes daily. Despite the world’s increasing paperless practices, there are still situations where a handwritten note can be more effective when communicating with donors or clients.

 

1. Handwritten Notes ​​are Intimate and Reflective

In this digital age, emails and texts have become the primary means of communication. They are quick and convenient, but often lack a personal touch. In contrast, a handwritten note conveys a sense of thoughtfulness and care that cannot be replicated by a digital message. When you take the time to put pen to paper, it shows that you value the recipient and the relationship you share. Whether it’s a thank-you note or a message of encouragement, a handwritten note can leave a lasting impression. While it may require more effort and resources, the appreciation received in return can be immeasurable. Next time you want to express your gratitude or show someone you care, consider putting your thoughts into a handwritten note.

2. You Can’t Delete Handwritten Notes

One of the biggest advantages of a handwritten message is its permanence. Unlike an email or text message that can be deleted, a handwritten message can be kept as a cherished memento for years to come. It is something tangible that the recipient can hold onto and remember the sender by. Handwritten messages are also more engaging and easier to read than electronic messages. With electronic messages, it is common to skim over the content quickly, whereas with a handwritten message, the recipient is more likely to read it thoroughly. Handwritten notes don’t get sent to spam, quite the opposite, they’re opened first.

A handwritten follow-up letter sets you apart from competitors who may only send a generic email and can make a huge impact on clients and donors. While it may take more effort to write a handwritten letter than to send a quick email, the personal and intimate touch of a handwritten message can have a greater impact. It shows that you are willing to go the extra mile to make a connection, which can help build a stronger relationship in the long run.

3. Handwritten Notes are Authentic

We have a multitude of digital options to convey our feelings and emotions, ranging from text messages, emails, to social media messages. While these options are convenient and instantaneous, they often lack the personal touch and sincerity that comes with a handwritten note. Handwritten pieces are a timeless way of expressing gratitude and appreciation that will never go out of style.

Digital messages can often come across as insincere or impersonal due to the sender’s ability to revise the message until it’s just right. This ability to edit can make them feel fake and inauthentic, as if they were written with the intention of pleasing the recipient rather than expressing genuine gratitude. Unlike digital messages, handwritten notes are a true representation of the writer’s genuine feelings and intentions. They are often written in one sitting, making them more authentic and heartfelt. The imperfections and mistakes in a handwritten letter only serve to enhance its authenticity and sincerity. Handwritten notes also have a longer-lasting impact compared to digital correspondence, as they can be cherished and kept as a memento for years to come.

4. Stamped Letters Stand Out

The art of handwriting has become somewhat lost. Opportunely, this has also made receiving a handwritten note all the more special. When people receive a piece of handwritten mail, they know that it was curateed with care and intention, which makes it all the more memorable. A hand-addressed letter is unlikely to be thrown away because the recipient assumes the sender took the time and care to write it. They also serve as a powerful reminder of the interaction that prompted the thank-you, like a donation or a sale, refreshing the recipient’s memory every time they receive one.

5. Handwritten Notes Showcases the Professionalism of your Organization

Handwritten notes have a charm that is unmatched by digital correspondence. In today’s world of emails and instant messages, a handwritten note can make a person stand out and convey a sense of thoughtfulness and consideration. The attention to detail and personal touch that goes into writing by hand is sure to impress the recipient and set you apart from the crowd.

A simple follow-up note or a thank-you note can make a significant impact. It shows that you value your clients’ time and effort and are grateful for their support. Moreover, a handwritten note can also enhance nonprofit stewardship efforts by showing donors that you appreciate their generosity and are committed to making a difference. It keeps them engaged and informed about your organization’s work, thereby encouraging them to continue supporting your cause.

Let Postalgia Write Your Notes For You!

With modern technology, it’s no longer necessary to spend your valuable time writing notes to achieve the same effect. Postalgia’s robots can produce handwritten pieces at scale for organizations of all sizes and budgets. You have the flexibility to customize your messages with your own preferred writing style, and convey your message exactly as you intended. We use ink on paper, as well as a design you provide or a design that you collaborate on with our design team, to ensure that your notes stand out and leave a lasting impression.

It’s as easy as:

Customizing your design
Choosing a handwriting style
Crafting your message

We take care of the rest! Our production team is fast and efficient, we print, write, fold, stamp, and mail out your campaigns. We handle everything for you, allowing you to focus on building your organization!

WRAP IT UP

By taking just a few steps, you can make handwritten notes your competitive advantage. Handwritten direct mail has become a powerful tool for personal and thoughtful communication that can leave a lasting impression. Handwritten messages are more engaging, authentic, and tangible than digital messages. They also stand out and can make an organization look more professional. While it may take more effort to write a handwritten note than to send a quick email, the personal and intimate touch of a handwritten message can have a greater impact. In a world where convenience often trumps quality, incorporating more personal and thoughtful communication through handwritten notes can set you apart.

Want to level up your direct mail? Contact us.

How to Follow up with Volunteers

INTRODUCTION

Acknowledging your volunteers is just as important as acknowledging your donors, and you can do that by sending out a follow up!

In this article we are going to be looking at why, how, and when to follow up with your volunteers. Volunteers are the powerhouse of the organization! Knowing how to send follow ups and how to make them effective is KEY. Sending out those follow ups as soon as you can will result in a good volunteer experience and increase the likelihood that volunteers will return for more work, and even become donors!

 

WHY FOLLOW UP?

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Following up with your volunteers is important because volunteers are what keeps your nonprofit organization going. Volunteers donate their time and effort for a cause as long as it provides them with the personal satisfaction of doing good for others as well as a positive network of individuals who all care deeply about the cause. It is not only courteous, but necessary to follow up with them to gain valuable feedback about their experience with your nonprofit and give them more opportunities to donate. Follow-ups help volunteers feel in the loop and keep them involved in the work.

Apart from helping with your nonprofit’s mission, volunteers also seek charity work to gain experiences, network, learn new skills, add to their resume, and more. Sending out follow ups to gain feedback is beneficial to your organization and to volunteers. You can then use that feedback to improve your programs and it will increase the likelihood of volunteer’s returning, sending referrals to your organization, and building relationships.

Once you have established good relationships with your volunteers, it could result in them turning into donors down the line!

 

HOW?

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Following up with your volunteers can be as easy as sending an email. The point is to maintain good communication. But it is a good idea to show effort in the way you follow up with them. The way to show effort can be evident in how you follow up and what you say in your follow up.

 

3 Points to Always Include in your Follow Up:

  1. Acknowledgment of Gratitude: saying thank you in a personal way

  2. Progress Made: letting them know how their efforts have helped the cause

  3. Include a Survey: to gain insight of their experience

 

Make sure when you follow up with your volunteers, it reflects that you spent time and effort in contacting them. Volunteers put their time and effort into helping your organization, so you should do the same! Handwritten and personalized notes are an excellent way to show volunteers that their contribution is valuable and recognized. You should make it easy for them to respond back to you by including your email, phone number, or social media information.

 

WHEN?

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A good time to send a follow up is as soon as possible! Try to aim to get those follow ups out within one week of their experience. This is especially important when you want to gain feedback from your volunteers. This is because their experience will still be fresh in their mind. It will also add to their experience to get that extra thank you soon after they spent time volunteering. When you maintain good communication, it builds relationships. Strong relationships with your volunteers will turn into strong donor relationships! It is all about the long game!

 

CONCLUSION

To wrap things up, we covered why, how, and when to follow up with your volunteers. It is important because volunteers are essential to keeping operations running. A follow up can be sending an email to writing a letter, but remember to put in effort so that volunteers feel their work is being reciprocated. The sweet spot of sending out follow ups is within one week or as soon as possible.

GET OUT THOSE FOLLOW UPS!

 

BONUS TIP

Want to know how to increase your average donation amount? Here are 9 easy steps that will tell you just that!

Want to level up your direct mail? Contact us.

Increase Donor Loyalty With Our Best Practices

One of the advantages that nonprofit organizations have is that often donors are looking for authentic personal connections with the nonprofit. Donors want to feel connected, like they are a part of something bigger, and feel like they belong.

As a nonprofit, one of the best ways to increase donor loyalty is by showing up. These days virtually can be almost as effective as in person. Donor loyalty is driven by human connection, which means personalizing your communications with them will ensure that your donors reach out to you again in the future.

This article will discuss how to increase donor loyalty by utilizing these 8 tools.

Challenges With Donor Loyalty Today

Put yourself in the shoes of your donors. You have finally selected a nonprofit organization whose mission and values align closely with your own. To begin, you choose to donate $100 to them. While your contribution may not be a massive donation, it’s still a significant contribution to the cause.

A week goes by following your donation, and you’ve received no response from the organization. Another week goes by, and still, there has been no response. You’re disappointed in the organization at first, but eventually, you simply forget about the whole thing.

While you may have forgotten about the whole ordeal, the critical thing to remember is that you will never give again.

Don’t let your nonprofit organization follow this path. Here are the top 8 ways to increase donor loyalty with our best practices!

Top 8 Ways to Increase Donor Loyalty

Even though nonprofits have notoriously stringent budgets, you’ll be happy to know that it doesn’t take much money to increase donor loyalty. Here are the top 8 ways to increase donor loyalty with our practices.

1. Connect With Your Donors Regularly
As previously mentioned, the primary method to increase donor loyalty is by staying connected. By regularly engaging with your donors, you are helping to build upon the emotional connection between them and your organization.

Some of the ways you can stay on top of your connections include:

Building a website
Updating your website weekly
Sending out newsletters
Provide video content
Post engaging content on social media

You should take the time to research your donor demographic’s preferred method of communication and hone in on developing those areas of your marketing efforts. And remember, don’t just post boring things. Find ways to engage directly with donors and personalize your efforts as much as possible.

2. Donor-Stewardship
Donor-stewardship is the process of building a relationship with your donors after they make a gift. The main aim of stewarding your donors is to encourage them to donate again. Creating a relationship with your donors will make them feel loyal and increase future fundraising.

Keep in mind the donor pyramid and varying levels of engagement within it. The different levels within the donor pyramid include:

-Occasional donors, volunteers, and event participants
-Annual and recurring donors
-Major gift donors
-Planned gift donors

3. Offer Opportunities for Your Donors to Get More Involved
Remember that your donors can contribute to your efforts more than simply donating money. Always have opportunities for your donors to get more involved with your organization, even if they don’t have the funds to donate at this time.

Here are a few different ways you can get your donors more involved with your organization:

  1. Set up a donor advisory board
  2. Ask donors to like and share social media posts
  3. Host new donor onboarding sessions
  4. Organize informal focus groups
  5. Send out surveys to donors
  6. Create a group chat on social media

4. Thank Donors in a Personal Way
It doesn’t matter what the size of the donation is. Any contributions your donor makes towards your cause should always be thanked. Believe it or not, thank-you mail can make or break a relationship with a donor.

While it can be challenging at times, writing thank-you notes to donors is a great way to show them that you appreciate them. Luckily, with the help of services like Postalgia, you can get the job done quickly and easily.

Postalgia will pen your individualized donor thank you notes on your letterhead with high-quality card stock, taking care of all details, including the address verification, postage, and mailing.

Many of us have grown accustomed to receiving countless messages by email, social media, and text every day that these days, a handwritten note is rare. Therefore, sending a handwritten thank-you card or letter makes your organization stand out and instantly creates a unique and personal connection with the recipient.

Penned by robots but remarkably human, our handwritten letters, notes, or cards to your stakeholders are written using genuine ink. We’ll print and mail these personalized handwritten donor thank-you notes for you for the ultimate convenience.

5. Develop Trust
Another surefire way to increase donor loyalty is by developing trust. To help promote confidence in and amongst your organization, consider interacting with donors face-to-face. There are plenty of different ways to help build trust in your organization. Some ideas might include:

-Hosting an in-person event for supporters
-Hosting a virtual event
-Invite donors to tour your offices
-Ask donors to join your team for a hike

6. Get as Personal as Possible
The perfect world for the nonprofit organization allows you to have a one-on-one relationship with every donor. Unfortunately, that’s not the most realistic expectation for most nonprofits.

Still, you can personalize your content as much as possible by tracking and measuring all of your interactions with donors. Some critical information you should constantly be tracking includes:

-Motivating factors
-Donor demographics or segments
-Preferred communication channels
-How new donors are driven to your organization

7. Remember It’s About Relationships, Not Donations
Instead of focusing your efforts on more donations, change your mindset to instead increase donor loyalty. Rather than funds being the ultimate end goal, you want to view your relationship with donors as an opportunity to make a more significant impact in the long run.

The more you have a two-way relationship with your donors, the more invested they will be in the growth and success of your organization.

8. Create a Donor Loyalty Program
Although you want to thank all contributions to your cause consciously, significant donors need to be thanked with a bit of extra care. Create a donor loyalty program to help maintain the momentum of your top supporters. Ideas for programs might include:

-Branded gifts
-Networking opportunities
-Special tickets to events
-Member-only events
-Exclusive member-only newsletters

Conclusion
The best ways to increase donor loyalty are linked to personalizing the experience. Getting to know your donors, what they like, and what you can do to maintain your relationship with them are critical components of the donor-stewardship.

After all, it’s about PEOPLE. There’s more to building donor loyalty than the basics, of course, but if you start doing these 8 things, you’ll be off to a good start.

Postalgia can help you deliver that personalized touch by creating physical media such as newsletters and fundraising campaigns and also produce beautifully handwritten personalized thank you letters to donors at scale.

Want to level up your direct mail? Contact us.

Finding Your Next Major Donor is as Easy as 1,2,3…4,5,6

Whether you’re running a venture-backed Startup company, a Fortune 500 telecom giant, or a mission-driven non-profit organization, you need more resources – usually cash – to build your team, grow your reach, and scale whatever it is that your organization does best.

In the context of charities, foundations, and philanthropic organizations, if you were to ask anyone who works in a fundraising capacity what their top goals are for the month, the quarter, or the year, they might answer that they are working on stewardship, donor engagement, transitioning one-time donors to monthly donation programs, or acquiring new donors, but it all boils down to one thing: Money coming in.

That boils down to a few different elements of your broader fundraising strategy:

Acquisition – How are you acquiring new donors who have never given before?
Solicitation – What is your approach to raising money from current donors?
Monthly Giving – Are you turning your one-time donors into monthly donors?
Reactivation – How are you reactivating lapsed donors?
Legacy Giving – Do you have a program that allows your donors to make an impact after they’ve passed on?
Major Giving – Can you move donors into higher and higher giving brackets?
Stewardship – How do you keep donors connected so that they stay donors?

Many fundraisers correctly focus heavily on soliciting existing donors – after all, the most likely source of new charitable dollars is past givers who are already connected to and inspired by the mission of your organization.

But donor churn – your donors deciding to stop giving to your organization – is an inevitability, not a hypothetical. Excellent organizations may experience lower levels of donor churn than the industry standard, but with The Association of Fundraising Professionals Fundraising Effectiveness Project pegging 2020 retention rates at 43.6%, that means that you can expect to keep fewer than half of your donors year over year if you run a typical fundraising operation.

Of course, the longer a donor is with your organization, the less likely they are to stop giving (hence the importance of monthly giving programs and stewardship), and a big chunk of the almost 57% of donors that didn’t come back in 2020 were first-time donors themselves (more than 80% of first time donors made one gift and never returned).

But that doesn’t change the fact that you need to replace the donors that you’re losing every year with fresh, new additions to your donor base.

So, without further ado, here are 6 tips to growing your new donor base:

1. Survey your current donors

Before you embark on an involved, time-consuming, and/or expensive process of attracting new donors through what you assume is the way to do so, it is worth asking your existing donors a few simple questions:

How did you hear about our charity, non-profit org, or foundation?
How long after did you donate?
Did you have any involvement with the organization before donating?
Why did you decide to donate to our organization?
Were you asked? If so, by whom? How? Through what channel?
What was the process like when you gave your first gift?

If you have candid conversations with some of your best donors, at different giving levels, ages, and years of involvement, you’ll find strong patterns start to emerge.

If your charitable organization is like most, you’ll find that many of your donors have a personal connection to your organization, had involvement with the organization before giving, give for similar reasons, and were asked to give in similar ways.

This crucial first step will give you a good idea of where to look for new donors, and help you in the next step as well…

2. Create a donor profile for digital advertising

Once the patterns in your donor stories have begun to emerge, you should be able to create a donor profile.

A donor profile could include demographic, geographic, ethnic, religious, professional and income information, all of which can be used to target acquisition campaigns.

For example, if you are fundraising for a children’s hospital in the downtown area of a major metropolitan city, you may discover from your donors that they are mostly suburban parents of 2 or more children, working as professionals (dentists, lawyers, accountants, etc…).

3. Create issues or opportunities-based campaigns

One of the most important things that you will learn from talking to your existing donors is what moved them to donate in the first place.

Deciding to give money is a big step for many people. Chances are that for every donor you have, you have thousands if not tens of thousands of people who support your mission in non-financial ways, even if just quietly and privately in their own minds.

You’re probably asking yourself what good that does you – a non-profit organization with mouths to feed and a mission to undertake.

But today’s donors are yesterday’s activists who were the day before’s volunteers who were themselves quiet supporters the day before that. As the proverb goes, “a journey of a thousand miles begins with a single step.”

In this case, it’s very difficult to fundraise from anonymous supporters that you don’t know exist, but approaching strangers and asking them for money is likely to get more doors closed in your face than not.

Asking for small expressions of support, however – like “sign this petition” or “click to email your congressman” are not big asks. What they do, however, is help you build a list of people who are supporters of your cause, and may one day financially contribute to your philanthropic endeavors. You now have the names, email addresses, and possibly addresses and phone numbers of people who support your organization enough to put up their hands and self-identify. That list is worth its proverbial weight in gold.

4. Turn stakeholders into activists

Speaking of building lists, chances are that many of your donors had interactions with your organization as non-donors before they ever cut a check.

If you’re fundraising for a school, certainly your alumni are a great place to start; but what about their parents and grandparents? If you’re a hospital foundation, studies show that over 80% of grateful patients feel good about donating to the hospital at which they received treatment, to say nothing of their relieved and grateful families.

The people that you helped are not the only stakeholders in your community.

Congregants, community members, teachers, and volunteers of all types often go on to become amongst the most prolific and involved donors in any charitable organization.

5. Create volunteer opportunities, community events, and open houses.

That’s why creating volunteer opportunities is one of the most powerful long-term acquisition strategies that you can pursue. Nothing binds a supporter to a nonprofit organization’s mission like giving their time and energy to the cause.

Ironically, giving in this way makes donors and supporters more invested than receiving does.

Bringing people together through volunteerism, showing off the good work that your organization does, and creating community through causes that people are passionate about takes a lot of work, but the result is that you will attract people who are much more mission-driven, much less transactional, and much less likely to leave after giving once.

These mission-driven people will make up the beating heart of your donor base. They are exactly who you want to make up the core of your organization, and you’ll wish that you could clone them.

6. Have your current donors bring a friend

The next best thing, however, is to have them bring like-minded friends, family members, and colleagues along for the ride.

A lot of fundraisers are afraid to ask their donors for anything other than money; their mentality is that if the donors have already given to the organization, the last thing that you want to do is impose on them in a way that risks alienating them by making them feel put upon.

Nothing could be further from the truth.

Your donors are along for the ride for a reason. They are the most passionate believers in the work that you are doing, and nothing makes them feel better than having more opportunities to help in ways that don’t make them feel like they are only viewed by you as a source of more and more money.

Giving them opportunities to bring in friends – especially to community-building events – would be welcomed by your donors as a new and unique way to contribute.

And just like that, your fundraising list just got bigger.

Putting it all together

Suppose you’re fundraising for a  hospital foundation. You speak to your current donors and see patterns start to emerge. You learn that most of your donors are parents with young children, living in one of the suburbs of your city, working as young professionals. You find out that they donated because they’re passionate about combating childhood cancer, something in which your hospital excels. You learn that many of them were asked to donate after being solicited by an existing patient – a loved one, friend, or colleague. Now you have a donor profile.

You use that information to create a targeted digital campaign. The message: a former patient asks parents to please sign a petition calling on the state government to invest more in combating and treating cancers that affect children. For every signature, a major donor will donate a dollar to your hospital foundation.

You collect supporters through that campaign, and add them to your existing lists of stakeholders (which you may have at the ready, or may need to build). In addition to fundraising off of this large, curated list in future direct mail and digital campaigns, you also advertise volunteer opportunities: “Come volunteer with kids in the cancer ward.“

New faces turn up to your volunteer opportunities. You send out a direct mail piece to all existing donors, inviting them to come to a community event to raise money for a state of the art pediatric cancer treatment center, and to bring a friend, because every dollar given by a new donor will be matched by a major gifts donor.

Somewhere on your list, whether it’s one of the petition-signers who now receives your community newsletter, a new volunteer who is moved by the hopeful faces of smiling children, or someone whose colleague brought them to a fundraising gala for the first time to have their first donation matched, is your next million-dollar lifetime donor, just waiting to shake your hand and to thank you for giving them the opportunity to change lives and make a difference.

Want to level up your direct mail? Contact us.

Top 6 Non Profit Marketing Ideas

It is crucial for marketing and communications professionals to have a marketing plan, even if the budget is low. Marketing plans set goals, develop tools for communication, define the mission, and generate an effective strategy for approaching and engaging donors.

Nonprofits often have limited marketing funds, but no matter the budget size, good and strategic marketing is the most effective way to increase awareness and raise funds.

Challenges with Nonprofit Marketing Ideas Today

The biggest hurdle for nonprofit marketing ideas today is that most believe that a large budget is necessary to be effective. While having a marketing budget is important, much can be done with a small budget.

Here are the top 6 nonprofit marketing ideas that will help boost your marketing footprint today!

Top 6 Nonprofit Marketing Ideas

A giant marketing budget is not necessary in order to be effective. For nonprofits, this concept is especially true. Here are the top 6 nonprofit marketing ideas.

 

1. Build a Website and Update it Weeklyunnamed (13)

Your website is your first impression to donors, volunteers, employees, and supporters. It provides information about your cause and purpose, as well as statistics and stories.

Maintaining a weekly blog on your website will help keep your audience engaged with your nonprofit’s news and success stories. Fresh weekly content also increases your relevance to search engines and brings in new visitors which is the best low cost way to increase awareness and find new donors.

2. Send Out Newsletters

Donors always like to know what’s new in your nonprofit. Thankfully, you can share nice and exciting content, your monthly successes, numbers, etc., by sending out newsletters. A very convenient way to create a newsletter is to draw much of the content from your weekly blog content.

This can be done via email, or for increased engagement, Postalgia can print and mail your newsletters directly to your donors.

 

3.  Engage Your Audience with Video Content

Videos are visually stimulating and dynamic. They can boost your audience engagement because they can be educational, emotional, and easy to share. As a nonprofit, you can make testimonial videos. Building trust is the key to donations.

Content marketing is all about building trust and long-term relationships. Provide people with exciting and valuable information instead of selling to them.

Additionally, Google loves videos. Videos boost the time spent by site visitors. The longer the site has been online, the greater the trust it gains from search engines and the more relevant it appears to search engines. Video-embedded websites are 53 times more likely to appear first in Google searches.

 

A cool app to make easy videos is Vidyard.

 

4. Have a Social Media Marketing Budget

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Promoting posts on social media is an often overlooked yet effective way to increase your views without breaking the bank. No matter the size of your organization, it can be helpful to designate a specific amount to promote your cause on social media. Your presence on the Internet will be established, and you will reach a broader audience. You can acquire 1,000 views for under $10 on most social media platforms (Twitter, Facebook, Instagram, LinkedIn, and YouTube). When a  post gains a bit more traction with an account’s followers it is a good sign that it will be worthwhile to boost views with a small post promotion.

 

5. Post Engaging Content on Social Media

 

Your organization can use all its social media channels to raise awareness for upcoming events and raise funds for your cause. Increase social media shares by posting visual content such as video, images and breaking news. Posts visual representations of data tend to be more virally shared than text alone. You can also create contests or polls that allow your followers to vote.

A regular schedule of events gives supporters something to look forward to consistently, so their involvement remains high. In addition to bringing new people into your organization, events are also opportunities to introduce them to your cause.

 

6. Thank Your Donors in a Creative and Original Way

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Thank-you mail can make or break a relationship with a donor? Writing thank-you notes to donors is a great way to show them that you appreciate them, but it can be challenging.

By using some sample thank-you donation letters or a service like Postalgia, you can get the job done quickly and easily. We will pen your individualized donor thank you notes on your letterhead with high quality card stock. We take care of the address verification, postage, and mailing.

Show sincere appreciation and leave a good impression next time by saying thank you to donors, volunteers, and suppliers with a thoughtful, handwritten message. Penned by robots but remarkably human, our handwritten letters, notes, or cards to your stakeholders are written using genuine ink. We’ll print and mail these personalized handwritten donor thank-you notes for you for ultimate convenience.

What’s more original than a handwritten letter? These days, a handwritten note is rare because many of us have grown accustomed to receiving countless messages by email, social media, and text every day. A handwritten thank-you card or letter not only stands out but also instantly creates a unique and personal connection with the recipient.

Show your appreciation with handwritten donor thank-you notes.

 

Conclusion

The best nonprofit marketing ideas boil down to having a plan in place regardless of the budget size. Getting to know your donors, what they like, and what they would like to see is key to growing your marketing reach.

Want to level up your direct mail? Contact us.

The Benefit of Thanking Your Customers

Gratitude. It’s such a simple word to say. In reality, it has so much meaning. And it means different things to different people. It can even anchor your business strategy. One thing about gratitude, though, is that it takes practice. The more you practice offering thanks to those you interact with, the happier and better satisfied you (and the recipient) become. That’s good for your business – and you.

Showing gratitude to others is one way you can make them feel appreciated, which is something that offers surprising rewards if you’re willing to initiate. In fact, the art of thanking others can be what sets you apart and builds loyalty among customers, donors, and employees alike. Here’s what you need to know about thanking others, the psychology behind it, and how to maximize its value for your business.

How You Benefit From Gratitude

Gratitude isn’t just about your customers, it can offer big benefits for you. Thanking someone is a small thing that breeds enormous results. The more frequently you practice thanking others, the more thankful you feel about your own life, at least according to Harvard Medical School.

As you take on a grateful mindset, you’ll begin feeling thankful for more and more things. If you have trouble verbalizing gratitude, you might begin by creating a gratitude journal or writing thank-you cards to people in your circle. The more you practice these actions, the easier it will be to offer your thanks to your customers and tell people around you that you are thankful for them.

In business, this isn’t only for customer appreciation. You can show appreciation for employees or even individuals (even vendors) who have given their money, time, and talent to support your business.

Psychology Of A Thank You

Thanking your customers will make a huge difference to your bottom line if you leverage the power of expressing gratitude. in addition to the personal benefits that practicing gratitude and thanking others offer, you’ll enjoy the benefit of more loyal customers.

Why? One big factor is that offering and receiving thanks is actually less common than you’d think. According to a recent study published in Psychological Science, most people underestimate the value of saying thank you – so they don’t do it.

Researchers discovered that when people thank someone, they underestimate the positive sentiments that their statement of appreciation elicits. That might explain why some individuals don’t express their gratitude more frequently.

In several experiments, participants picked someone who positively influenced them and anticipated how the recipient would react to receiving a letter of thanks. The researchers sent letters to the recipients of the thank-you letter and asked them to evaluate the individual thanking them.

According to the survey results, those expressing gratitude significantly underestimated how positively the recipient would rate them. They notably underestimated the competency rating, indicating that looking silly or inept might be a significant barrier to expressing thanks.

What Does Cultivating Gratitude Mean for Businesses?

“Gratitude is the sign of noble souls.” – Aesop.

When you thank your customers, employees, and others you come in contact with, it makes them FEEL good. If you do it consistently, those good feelings become something they associate with you and your business. They will seek out those experiences over interactions with other people because of how your company makes them feel.

In other words, it creates loyalty.

People will often turn down higher-paying jobs if they feel appreciated and valued in their current jobs. The same holds for customers. They will drive out of their way and across town to do business with a shop or store that makes them feel appreciated rather than going to one nearby that does not.

Even with e-commerce businesses, customers will return time and again to websites that make them feel appreciated rather than going to those that make them feel like a nameless, faceless number instead of a valued customer. The way you make people feel matters. Thanking them is a crucial method for making them feel valued and appreciated by you and your business.

Practicing Gratitude in Business

When you make people associated with your business feel appreciated, they will be much more loyal to your business than those who do not. This means expressing gratitude is an incredible way to build loyalty for your business.

Here are a few ideas on how to make your customers feel appreciated:

  • Add bonus items or small extras to packages when delivering items.
  • Offer free products or samples to customers.
  • Start a loyalty program that provides discounted or free items with repeat purchases.
  • Provide discounts on future purchases.
  • Offer employee appreciation benefits.
  • Spotlight customers, employees, etc. in weekly newsletters or social posts.

Another easy way to express gratitude is with a handwritten thank-you card. It may seem like a simple gesture, but it makes an impression on your audience. In fact, a handwritten thank-you note carries far more weight than you may realize because:

  • People don’t deliberately say thanks all that often.
  • A handwritten thank-you card is more likely to stand out in the mail.
  • Handwritten cards are more likely to be read and remembered.
  • The fact that someone wrote the information makes gratitude appear more authentic.
  • It’s an easy method to show customer appreciation. And we can make it even easier for you.

Because you practice gratitude, show appreciation, and give thanks, you continue to enjoy the mental health and physical benefits that being grateful provides. Plus, you enjoy the benefits of loyalty from your customers and employees. It’s a real win for businesses and individuals from all walks of life.

Of course, you can thank your customers and employees in many ways. But the most important thing is to actually thank them. More importantly, show them you are grateful for their business and be thankful for things each day as they happen. Do this consistently enough, and over time you will enjoy greater customer loyalty as your business grows.

Want to level up your direct mail? Contact us.

5 Easy Ways To Market Your Small Business Using Handwritten Notes

Handwritten notes are a tried-and-true method of communicating with new or prospective clients. Writing a customized handwritten message demonstrates there is a person behind the scenes at the heart of your business.

Because personalized, handwritten messages are a forgotten craft, they are very effective. Consider: when was the last time you received a handwritten letter instead of an email or a Facebook message? Those posts may be highly efficient, but a handwritten card transcends the transitory nature of our digital inboxes and provides something substantial and meaningful.

Let’s take a look at some fantastic ways you may utilize handwritten notes to promote and develop your small business.

Thank Them For Their Business

It is important to start with the fundamentals. Thanking your new customers or clients for their business is a simple gesture that shows them that you appreciate their decision to choose your company.

A thank-you note should convey this sentiment in writing, using a pen and paper (and even a robot!) instead of an electronic form of communication. Your gratitude can go a long way in developing a lasting relationship with your customer. As we outline in this article, make sure you send your thank-you note in a timely manner; otherwise, your customer may forget about the transaction (and you).

Send Personalized Birthday Cards

What could be a more unique and personalized opportunity to reach out to your customer than to commemorate their birthday? Recognizing their birthday by sending them a handwritten note will help create familiarity with your clientele, which can later translate into a deeper, long-term relationship.

Sure it may take a little extra effort, but it’s worth it to make your customer feel appreciated. Too few businesses send handwritten cards, let alone cards that aren’t directly related to a sales transaction. So you are sure to stand out by following this approach.

To keep track of information specific to each customer such as birthdays, choose a reputable Customer Relationship Management platform to help automate this process. By using a CRM, you can keep all customer contact information in a single place so that you can easily send out birthdays and other critical time-sensitive messages to your customers.

Send a Note After a Networking Event

Regular networking is excellent, but incorporating a strong follow-up is even better. When you meet someone at an event, make sure you send that person a quick note a few days afterward, which will reinforce your connection.

This approach is an easy way to connect with someone who may not necessarily realize that you can add value to their business while developing a deeper relationship with them than the initial (and often casual or shallow) connection made through the networking event.

They will also appreciate that you took the time to continue a conversation in another way. A handwritten note will help them remember you and your company when they eventually need products or services, allowing you to gain even more value from networking.

Write a Handwritten Note of Encouragement

We all go through tough or challenging times. So when someone reaches out to you during a particularly difficult (or otherwise notable) situation, you are sure to remember it. If you notice someone standing out – for whatever reason – be sure to send them a note of encouragement. This gesture will let the person know that their actions haven’t gone unnoticed and are appreciated by others, including you.

When someone is outwardly positive, acts with integrity, or stands tall in the face of a challenge, you should use that opportunity to let them know that they aren’t alone. Sending a personalized, handwritten note or card to a person who has demonstrated confidence or positivity can greatly influence the way they view themselves, their business – and you.

Prospect A New Target Area

We’ve talked about prospecting elsewhere on this blog. When you are looking to build your business in a new territory, you have to get the attention of potential local customers. What better way to do that than with a personal note or card?

Again, this is an opportunity for you to stand out from other potential competitors who haven’t taken the time to create and send a handwritten note to people who live or work locally. This handwritten letter should include helpful information about your business, how you will be of benefit to them, and a brief description of your products or services.

A handwritten letter to local businesses or households is an excellent opportunity for you to introduce your business to influential community members who can help you establish relationships with even larger networks of neighbourhood people and businesses.

Get Started Today

These are just a few ideas on how to market your business to new or potential customers. As we have seen with so many of our clients, a handwritten card can be an effective way to continue building strong relationships with current customers and prospects alike.

If you’re looking for more ideas on how to market your business, contact us today. We’ll be happy to discuss what we can do for you to help grow and expand your customer base.

Want to level up your direct mail? Contact us.

Are Handwritten Notes Dead?

In an age where we have lost the art of human interaction and replaced it with a keyboard, few things are as important as sending a handwritten note or letter.

Technology has made sending a “thank-you” easy as pie: all it takes is one click or swipe on our phone screens to send that message…but what does this say about human interaction?

In today’s fast-paced world where technology provides us with everything we need at just the push of a button, have humans become dehumanized by electronic devices?

The lackadaisical act of tapping out something short for someone leaves little room for creativity.

We’ve all received a post-purchase email or marketing message from some company you bought from or interacted with, and the message has been sent to dozens before you. Nothing is surprising or exciting about it at all – not even a notable typo!

This electronic correspondence may be easy and automatic but makes almost no impact on customers’ lives – which is exactly why everyone does it without thinking twice about it.

There was a time when handwritten thank you notes were the norm. Nowadays, it is much easier just to press “send” and be done with it.

I may be old school, but I prefer to send handwritten thank you cards than send an email. A potential client has spent 30-plus minutes of their valuable time with you, or they dropped their hard-earned money on your product. You should be thanking them appropriately.

And it’s not just because I’m biased. The numbers back me up.

Independent research shows that 87% of people trust traditional mail and consider it more believable than a computer-generated letter.

At the same time, online and email marketing scams have become increasingly prevalent during the past few years, so people are less like to open emails, let alone believe what they are saying.
Speaking of deliverability, the clever bots of email providers are getting more and more sophisticated in their spam filtering methods, making it difficult for your digital marketing collateral to reach its target.

Another reason is that few even bother to send a note at all. This is an excellent way to make your company stand out. People will open your letter, and it makes you more memorable in people’s minds.

Again, don’t take my word for it: 90% of mail is opened and read according to research conducted by the Data & Marketing Association. 70% percent of people who received a piece of mail from businesses gave the recipients better impressions about those companies compared with other forms of communication like email which only had 45%.

Handwritten, delivered mail is a wonderfully tangible experience. This is why people love to receive handwritten mail – it reminds recipients of their real-world relationships and gives them something real to hold on to.

Beyond that, when we talk to our clients – across every industry – the story is the same: people who use handwritten notes are almost always at the top of their industry. They have more clients and have deeper bonds with their customers compared to competitors who do not send letters.

Finally, I’m going to climb on my soapbox for a minute. It is always worthwhile if you can do anything to make the business world more friendly and pleasant. And I think we could all use a more human touch these days.

So if you’re looking for a way to get more out of your business, consider using handwritten notes. It’s an easy and affordable strategy that will help grow sales with less effort on your part.
And the next time someone says “handwritten is dead,” their business is probably on life support.

Want to level up your direct mail? Contact us.

Handwritten Notes for Realtors: How To Maximize Client Touchpoints

The real estate industry is a tough one, and the competition for clients can be fierce. But there are many ways to set yourself apart from competitors that don’t involve spending money on listings—and handwritten notes are a great way to do just that. Whether writing thank-you cards after an open house, after an initial meeting or a note after the house has been sold, adding a personal touch will help you stand out in a competitive market.

This article will look at five natural touchpoints that realtors can use to create a connection with clients, grow listings and cultivate referrals.

After attending an open house

After an open house, it’s important to follow up with potential buyers. While many agents are moving toward a digital approach (such as sending a text message), handwritten notes are still the most effective way to create a personal connection.  You can mention what they saw at the open house, including features of the house the prospective buyer noted to you. Write down or memorize all key details that you discussed to include them in your note later.

When you’re preparing for an open house, don’t forget to keep the neighbours in the loop! Sending personalized postcards alerts them of a potential buyer coming into their neighbourhood while keeping you top-of-mind if they’re looking to sell at some point.

After an initial meeting

To be a successful real estate agent, you need to make sure that a potential client remembers you and why they met with you as they shop for a realtor. It is important to send a note within 24 hours of an initial meeting to say thank you. You may also want to share any useful advice or information that was discussed during your meeting. This will show them that you’re attentive and interested in their business. If possible, offer a connection they may not have thought about or another way for them to contact you if they have additional questions or would like more information.

If there’s been no response from the first note, follow up again in two weeks. Your note can include something new or interesting related to the neighbourhood, the local real estate market or something else that may interest them.

When a house is sold

The purchase of a home is an exciting and rewarding event in most people’s lives. It can be made even more memorable when the realtor offers congratulations on their new property, which shows you care about them as both clients and humans.

This stage is a great time to send a card or letter showing you value your relationship with them. You can even point out the new features of the home that you know they’re excited about. For example, if the house has a great kitchen or backyard, you can comment on those things and how they’ll enhance the everyday living of their new home. A personal touch in this situation will make them feel like you’re really happy for their success.

Clients are more likely to recommend your services if they feel confident that they are dealing with professionals who go above and beyond for everyone involved in the transaction process. By adding a personal touch to the sales process, you can make a memorable event even more special.

A check-in after the sale

Although a handwritten thank-you note can certainly be sent after an agreement to sell is made, you can also send one at closing when all of the paperwork is complete. This will help ensure that your buyers have positive memories of their experience with you and feel like their needs were met at every step in the process.

One of the biggest advantages of handwritten notes is that they are effective anytime after a home has been sold. Once your customer has completed the sale and is ready to move in, this is one of the most important times to reach out.

Of course, a handwritten note can make the gesture even more memorable, as a personal touch makes the recipient feel like you took the effort to write and send a note.  We know a little something about that.

Thank them for a referral

The time and energy required to be a successful realtor can often make it difficult for one person to juggle everything.  Unfortunately, the important process of finding new clients can take a back seat. So when someone refers a client your way, you will want to thank them with an appropriate gesture. A handwritten note is thoughtful and shows that you appreciate their recommendation enough to take the time out of your day to send a personalized message.

Real estate agents should send thank-you notes and cards as a highly personal way of saying “thank you” when people refer someone who becomes their client. A thank you is particularly important for a referral, as you are the one who benefits – not them. Sending thank-you notes can make a big difference in the long run, especially when you consider it’s just one more way to make an impression.

In a competitive service industry like real estate, following up after an open house or initial meeting with a handwritten note is important.  It’s a great way to remind clients of the service you provided, even if that service just a coffee.  Personalizing touchpoints throughout the sales process is a great way to make yourself memorable in your clients’ minds.

Want to level up your direct mail? Contact us.